About Us
- Our Mission
- Our Vision
- Our Value Proposition
Our Mission
To provide innovative solutions and services to enable our clients to achieve their business objectives. We do this by partnering with our customers, understanding their needs to solve their problems.
Our Vision
To be recognized as a global leader and a trusted partner that provides the most innovative yet pragmatic IT solutions to our clients.
Our Value Proposition
We empower our workforce to continually seeking innovative way of servicing our customers and take pride in ourselves by maintaining a healthy relationship, while always being accountable.
CEO-Chief Executive Officer – Ms. Shivani Kaushal
As the Founder and Chief Executive Officer of Synapse Business Systems, Inc., Ms. Shivani Kaushal leads the company’s vision, strategy, and growth across federal and commercial markets. Under her leadership, Synapse has evolved into a trusted provider of IT, cybersecurity, and professional services solutions to multiple U.S. government agencies and Fortune 500 partners. Ms. Kaushal is a dynamic and visionary leader with over two decades of experience in business strategy, program management, and enterprise operations. She has built Synapse on a foundation of quality, integrity, and innovation — driving continuous improvement frameworks and ensuring strong client satisfaction and retention.
Her focus on creating opportunities for diverse talent, fostering public-private partnerships, and maintaining the highest levels of compliance has positioned Synapse as a forward-thinking and resilient organization.
COO-Chief Operating Officer – Mr. Surendra Singh Chauhan
Dynamic and results-oriented Chief Operating Officer (COO) with a strong track record across diverse business sectors, including software development and deployment, primary and secondary financial markets, investment and real estate, government agencies, and multi-focus commercial enterprises. Demonstrates deep expertise in operational excellence, organizational leadership, and scalable execution.
A proven expert in building and optimizing systems, elevating operational KPIs, and guiding companies through sustainable growth while preserving exceptional service and product quality. Recognized for cultivating a culture of accountability, continuous improvement, and cross-functional collaboration.
A people-centric leader skilled at empowering teams, driving transformational change initiatives, and enhancing organizational communication. Adept at aligning operations with strategic priorities, developing high-performing talent, and designing processes that support long-term stability and growth. A trusted executive partner consistently committed to operational clarity, elevated performance, and seamless enterprise-wide execution.
Awards and Recognition

2023 – Ranked #110 on the Inc Regional List of Fastest Growing Companies in the Mid-Atlantic Region

2022 – Super 40 Asian American Chamber of Commerce

2022 - Inc. Magazine 5000 Fastest growing company for the year

2020 - Fast 100 Asian American Business Award

2019 - Inc. Magazine 5000 Fastest growing company for the year

2018 - Top 100 Minority Business, Enterprise award for the Year

2023 – Ranked #110 on the Inc Regional List of Fastest Growing Companies in the Mid-Atlantic Region
2023

2022 – Super 40 Asian American Chamber of Commerce
2022

2022 - Inc. Magazine 5000 Fastest growing company for the year
2022

2020 - Fast 100 Asian American Business Award
2020

2019 - Inc. Magazine 5000 Fastest growing company for the year
2019

2018 - Top 100 Minority Business, Enterprise award for the Year
2018
2023- Fast 100 Asian American Business Awards.
2023
2023
2022
2022
2020
2019
2018
2024 – Inc. Magazine 5000 Fastest growing company for the year
2024
Ranked #40 on the Inc Regional List of Fastest Growing Companies in the Mid-Atlantic Region
2024
2023- Fast 100 Asian American Business Awards.
2023
2023
2022
2022
2020
2019
